We are providers of specialist SaaS solutions to the UK water industry, combining expertise in network management and data science to support operational efficiency and long-term resilience.
We work closely with major UK water companies to help reduce leakage and optimise performance in the face of challenging industry-wide leakage targets. Our commitment is to support a sustainable water future for the generations to come.
Driven by innovation and analytical rigour, our team is focused on delivering practical, forward-thinking solutions to the sector’s most pressing challenges.
Whatever your distribution network challenges, we can work with you to find the solution. Check out some of our existing services below to see what we can deliver. Can’t see exactly what you’re looking for? Contact us to see what else we can offer.
Currently the subject of a 3-year industry club project, Dynamo provides analytics and tools to tackle the challenges of pressure management and control in clean water networks. Through the creation of design standards, Dynamo’s ongoing analysis tools ensure that optimised systems are maintained and benefits are tracked, delivering a clear view of performance across each company.
Paradigm’s demand forecasting model provides a detailed breakdown of expected DMA-level demand for comparison with actual net flow. This allows the user to immediately identify flows that do not match the expected net flow profile for an area and supports the interrogation of this information, using intuitive techniques to identify the likely causes of the problem.
An advanced acoustic analysis platform that helps water utilities optimise the performance and management of both fixed and lift-and-shift acoustic logger fleets. By integrating multiple data sources, Sonar provides in-depth analytical insights into fleet health, coverage, and operational efficiency, aiding in the full cycle of deployment planning.
Our e-learning training platform that provides structured learning through short courses that feature case studies, articles, videos and quizzes. The Academy ensures that industry professionals can easily get up to speed with our services, deepen their understanding of water networks, and revisit essential concepts whenever needed.
Cadence is a smarter way to manage your data. Validating and connecting flow, pressure and operational datasets to create a single, trusted version of the truth that powers our analysis platforms. By ensuring that every dataset reinforces and contextualises the others, Cadence provides the integrity and clarity needed to build reliable analytics, demand models, and network performance insights.
Let us show you how SME Water is taking the UK water industry by storm.
Want to know more about our data analysis services and how they can be implemented in the real world? Explore our latest case studies, which showcase our projects and tangible results with some of the UK’s water industry leaders.
Our current services are the result of collaboration with the top players in the water industry – see what they have to say about their experiences working with us and what benefits they have derived from our data analysis expertise.
The feedback from the team was really positive, they found the sessions informative and interactive and got a lot from the training. I have also sat down with our training team to show them bit and pieces of the Paradigm Academy and they are pleased that this has been rolled out to the control group and it has sparked some ideas on how we need to change our training for our field technicians. We are keen to put the rest of our work force through Paradigm Training.
My new starter mentioned how useful the academy was. He’s brand new to the industry so it’s definitely given him the building blocks that we can build upon with further training.
The response in our organisation has been really positive. We are still at the beginning of a journey but the Paradigm club project is already providing better insights and decisions.
The collaboration between different water companies is really good. Its been great to share ideas and we take a lot away from the sessions.
Its about the way we’ve work together on the solution. We feel engaged in the results and it gives our analysts the confidence to really go after leakage in areas where previously it might have been dismissed as demand.
This is probably one of the most engaged trials we’ve delivered at Yorkshire Water. The concept is really simple, the analysts, the team leaders, engineers, the inspectors and are all really on board with the solution.
The response in the organisation has been really positive. While we are still at the start of the journey, we’re already starting to use it (Paradigm) as part of our weekly and monthly tactical escalation calls.
The Paradigm model and workstreams helped us in how best to target this DMA and, as a result, we highlighted issues with our current records, helping us find potentially 60.5m3 per day.
I think the way it’s been done is really good. There’s a clear aim, a clear vision and the way the club project has been split out into the technical aspect and the strategic aspect has been really good.
The acoustic analysis, reports have helped me by reducing the amount of time spent manually searching through DMA deployments. Manually reviewing each individual DMA and/or loggers is time consuming and repetitive, but having reports which direct me straight to an alarm not only saves me time, it allows me to use it effectively elsewhere. The Logger Status Report allows us to quickly check which loggers require further analysis and has significantly reduced the amount of manual work needed to track repairs.
Paradigm identified a seasonal variation in this DMA with the early summer demand increase as well as Ramadan impact. The three allotments highlighted were previously unidentified and after investigation, could well be causing a lot of the seasonal variation. Several private leaks were also located on the back of the analysis. This DMA has had a stubborn night flow for a long time and this work has helped to suggest why and find some of the unaccounted-for water here.
SME Water joined our innovation accelerator programme (our “Innovation Lab”) in 2020-21 with the idea of using flow data from our network meters to identify patterns and discern whether the flow is consumption/usage or leakage/losses. Through the work we found the approach (now known as “Paradigm”) could provide great insight, helping us to better understand demand patterns and target our leakage reduction activities more effectively. We continue to work with SME Water and the wider industry in our efforts to achieve a 15% reduction in leakage by 2025 and halve leakage levels by 2050. Innovations, like Paradigm, are critical enablers for achieving these commitments.
“The project outputs are exactly what I wanted. You’ve succeeded in identifying opportunities in Cambridge where other companies have failed, and I’m looking forward to implementing the schemes.”
Our team are constantly sharing their learnings through our regular blog posts. Read on to see what we’ve been working on, keep up with the latest insights and discover how we can apply these to our real-world challenges.
