We are providers of specialist SaaS solutions to the UK water industry, combining expertise in network management and data science to support operational efficiency and long-term resilience.
We work closely with major UK water companies to help reduce leakage and optimise performance in the face of challenging industry-wide leakage targets. Our commitment is to support a sustainable water future for the generations to come.
Driven by innovation and analytical rigour, our team is focused on delivering practical, forward-thinking solutions to the sector’s most pressing challenges.
Whatever your distribution network challenges, we can work with you to find the solution. Check out some of our existing services below to see what we can deliver. Can’t see exactly what you’re looking for? Contact us to see what else we can offer.
Understanding and predicting customer consumptions to ensure you implement the right solution in the right place.
Combining reactive and proactive approaches with onsite monitoring
and data sources to deliver live reactive leakage targeting.
Ensuring value from your acoustic fleet by putting best practice at the core
of your approach, with a splash of data analytics for good measure.
Let us show you how SME Water is taking the UK water industry by storm.
Want to know more about our data analysis services and how they can be implemented in the real world? Explore our latest case studies, which showcase our projects and tangible results with some of the UK’s water industry leaders.
Our current services are the result of collaboration with the top players in the water industry – see what they have to say about their experiences working with us and what benefits they have derived from our data analysis expertise.
The response in our organisation has been really positive. We are still at the beginning of a journey but the Paradigm club project is already providing better insights and decisions.
The collaboration between different water companies is really good. Its been great to share ideas and we take a lot away from the sessions.
Its about the way we’ve work together on the solution. We feel engaged in the results and it gives our analysts the confidence to really go after leakage in areas where previously it might have been dismissed as demand.
This is probably one of the most engaged trials we’ve delivered at Yorkshire Water. The concept is really simple, the analysts, the team leaders, engineers, the inspectors and are all really on board with the solution.
The response in the organisation has been really positive. While we are still at the start of the journey, we’re already starting to use it (Paradigm) as part of our weekly and monthly tactical escalation calls.
The Paradigm model and workstreams helped us in how best to target this DMA and, as a result, we highlighted issues with our current records, helping us find potentially 60.5m3 per day.
I think the way it’s been done is really good. There’s a clear aim, a clear vision and the way the club project has been split out into the technical aspect and the strategic aspect has been really good.
The acoustic analysis, reports have helped me by reducing the amount of time spent manually searching through DMA deployments. Manually reviewing each individual DMA and/or loggers is time consuming and repetitive, but having reports which direct me straight to an alarm not only saves me time, it allows me to use it effectively elsewhere. The Logger Status Report allows us to quickly check which loggers require further analysis and has significantly reduced the amount of manual work needed to track repairs.
Paradigm identified a seasonal variation in this DMA with the early summer demand increase as well as Ramadan impact. The three allotments highlighted were previously unidentified and after investigation, could well be causing a lot of the seasonal variation. Several private leaks were also located on the back of the analysis. This DMA has had a stubborn night flow for a long time and this work has helped to suggest why and find some of the unaccounted-for water here.
SME Water joined our innovation accelerator programme (our “Innovation Lab”) in 2020-21 with the idea of using flow data from our network meters to identify patterns and discern whether the flow is consumption/usage or leakage/losses. Through the work we found the approach (now known as “Paradigm”) could provide great insight, helping us to better understand demand patterns and target our leakage reduction activities more effectively. We continue to work with SME Water and the wider industry in our efforts to achieve a 15% reduction in leakage by 2025 and halve leakage levels by 2050. Innovations, like Paradigm, are critical enablers for achieving these commitments.
“The project outputs are exactly what I wanted. You’ve succeeded in identifying opportunities in Cambridge where other companies have failed, and I’m looking forward to implementing the schemes.”
Our team are constantly sharing their learnings through our regular blog posts. Read on to see what we’ve been working on, keep up with the latest insights and discover how we can apply these to our real-world challenges.
